Riley Chen — Interaction Design
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Remote Tool Design

Remote Tool Design project preview
Final shipped design

The Challenge

My Approach

Research

Facilitated contextual inquiry across 12 locations, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Outcomes

25% increase in daily active users. Since shipping, we've measured 2.1x improvement in engagement.

Remote Tool Design

Shipping quality design requires collaboration and iteration. Recent work has shown me why . The implications matter for teams and organizations.

Key Takeaway

Whether you're shipping a new feature, this mindset matters.